How Can We Help?

Get support for Math Reality, find answers to common questions, and learn how to make the most of your AR math experience.

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User Guide

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Community

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System Requirements

iOS Requirements

  • • iOS 12.0 or later
  • • iPhone X or newer (Face ID required)
  • • ARKit compatible device
  • • Front-facing TrueDepth camera
  • • 100MB available storage

Coming Soon

  • • Android 8.0+ (ARCore support)
  • • Front-facing camera with depth sensing
  • • Expected release: Q2 2025

Frequently Asked Questions

How does the head-tilt control work?

Math Reality uses Apple's ARKit face tracking technology to detect when you tilt your head left (False) or right (True). The app calibrates to your natural head position when you start.

Is Math Reality safe for children?

Yes! Math Reality is fully COPPA and GDPR compliant. We don't collect personal information from children, and ads are only shown with parental consent.

What math operations are included?

Math Reality includes addition, subtraction, multiplication, division, and mixed operations. Difficulty automatically adapts based on your performance.

Do I need an internet connection?

Math Reality works offline for gameplay. Internet is only required for Game Center leaderboards and downloading updates.

Why isn't my head-tilt being detected?

Ensure good lighting, hold your device at eye level, and make sure your face is clearly visible to the front camera. Try recalibrating in the settings.

Can I play without AR mode?

Math Reality is designed specifically for AR gameplay. However, you can use tap controls as a backup if AR isn't available on your device.

How do I reset my high score?

Go to Settings > Game Data > Reset Scores. Note that this action cannot be undone and will remove all your progress.

Is there a way to practice specific difficulty levels?

Yes! In Settings, you can set a fixed difficulty level or let the adaptive system adjust based on your performance.

Troubleshooting

AR Not Working?

  • • Check device compatibility (iPhone X or newer)
  • • Ensure good lighting conditions
  • • Clean your front camera lens
  • • Restart the app and try again
  • • Update to the latest iOS version

Performance Issues?

  • • Close other apps running in background
  • • Restart your device
  • • Check available storage space
  • • Lower graphics quality in settings
  • • Update Math Reality to latest version

Still Need Help?

Our support team is here to help! Send us an email with your question, device model, and iOS version for the fastest response.

Response time: Usually within 24 hours

Support hours: Monday-Friday, 9AM-5PM PST